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A Short Summary Of The Interview .......

A Short Summary Of The Interview With GoodFirms Recently we gave an interview for Good firms who are our partners.  In an interview with GoodFirms, the Anton talks about his role in formulating various business tactics. Anton executes diverse strategies for nurturing the client relationship. He believes that an in-house team strategy can enhance a strong work environment in the company. Moreover, it ensures results in project security, reliability, and accuracy. Thus, the company is strongly in favor of executing projects in-house team for its business operations.  As you know, the prime focus of Flexi IT is to deliver superlative CRM systems and web development services for various industries like real estate, financial management, and education.   Anton distinctly explained that each website requires unique features and offerings. Thus, choosing the right platform and frameworks for website development plays a significant role. Depending on the project complexities and desired features, experts of the firm exploit various CMS platforms like - WordPress, OpenCart, and Frameworks like Laravel, CakePHP. GoodFirms acknowledge the company’s finest practices of culling the best-suited frameworks.  The company constantly plant efforts for enhancing the success rate of the client’s projects. Thus, it offers website maintenance services for different platforms. Read the detailed interview where CEO describes the four vital attributes that add value to its client’s business offerings.     About GoodFirms GoodFirms is a maverick B2B research and review firm that aligns its efforts with finding the top mobile app & web development companies delivering unparalleled services to its clients. GoodFirms’ extensive research process ranks the companies, boosts their online reputation and helps service seekers pick the right technology partner that meets their business needs.

How to Develop a Custom CRM System for Your Business?

Creating custom CRM system for a business enterprise It is hard to contemplate effective management of large companies without the use of a CRM system. Modern market suggests a number of CRM solutions adaptable to different sectors and business sizes. Why is it then so important to go with a CRM built individually for your company? There are many ready-made CRM systems to automate processes within different sized companies. One of the most popular systems during 2017 was SalesForce. Available in over 20 configurations, there are solutions for banks, hospitals, sales automation etc. Despite the rich functionality of this system, large customers of SalesForce use several solutions to meet the needs of their company. Aston Martin, for example, uses four products: Sales Cloud, Marketing Cloud, Salesforce1 Mobile App and Chatter. Furthermore, only the operation of the Sales Cloud for enterprise client costs $160- $320 per user per month. Why you should go with building a custom CRM High-quality ready-made CRM solutions are expensive, and most often your company does not need the entire set of functions provided. The cost of creating custom CRM is also significant. However, in case of individual development, you pay for the functions necessary for your company only. Plus, employees do not have to spend a lot of time learning the product, because CRM will initially be created for a workflow already established in the company. For example, when creating a CRM system for a consulting company , we designed a solution in which not only the functionality, but also the structure, the names of the sections, and workflow were adjusted to the specifics of the customer's work. We took into account that in the service interface, numbers and small signatures are often used, so the choice of font was determined by readability of small text. We also added time management capabilities, as well as travel expense module and reminders for the calendar. By client request we also built acquisition management module for easier work with new and possible recruits, and extensive log facilities. What to consider when building a CRM system 1. Convenience Time is money. Employees should not waste their time looking for the right section or information, and important documents should be at hand. CRM users should also be comfortable creating reports, communicating with each other and with customers directly in the system. "CRM should have a friendly interface, be accessible from any device and provide opportunities for reporting." - Susan Connor, president and manager of CRM strategies, SquareBlue Consulting. 2. Complexity Depending on the size and specifics of the business, functions of the CRM system and the set of technologies with which it will be implemented will vary. Creating a CRM for a consulting company, we chose a modern, reliable Laravel framework. 3. Flexibility Your future CRM system should be flexible enough to allow you to change the settings for a specific process. Also, it is worthwhile to think in advance of the scalability of the system so that it can grow with your company, so you will not have to implement another solution within a couple of years. "Perfect CRM is intuitive, yet flexible enough to allow easy management of leads and automation of work with each client." - Kenny Klein, Managing Partner of JAKK Solutions. 4. Compatibility In addition to the analytical tools embedded in your future CRM system, you should also consider connecting external resources. For example, integrating with telephony, messengers, accounting software, mail, etc. 5. Reliability CRM solutions store important data, such as: customer databases, transaction information, reports, employee productivity, etc. The CRM system must be designed so that the data is protected from outside interference. It is also worth taking care of the access levels for different groups of employees. Defining goals and objectives of CRM system Perhaps the main goal of implementing CRM is to attract new customers and optimize work processes within the company. Tasks can vary, depending on the industry. Below is a list of the most common tasks a CRM must be able to perform: - Tracking leads and their activity; - maintenance of the customer base; - optimization of work with clients; - organization of business operations; - management of relationships within teams; - following results of employees work; - optimization of joint work of different departments; - increase in labor productivity. A careful analysis of goals and objectives, as well as prioritization, will help design a CRM system with the optimal set of functions. Setting MVP for CRM The scope of the CRM system can be divided into two sections: 1. Interaction with customers Basically, this includes telephone calls, email correspondence, newsletters and meetings. The first three tasks need to be automated to form a history of relationships with customers. The minimum set of functions for this field are; - integration with telephony, e-mail and sms services - base of customers, addresses, phones with a convenient filter - the ability to track customer relationships - the ability to generate reports on working with customers - calendar with built-in notifications, for entering information on future meetings 2. Interaction between employees CRM system should provide employees with the opportunity to allocate working hours and plan future workloads. Also, the manager should be able to control the workload and efficiency of subordinates. Consequently, the minimum set of functions for this field are; - Access levels for different categories of employees - calendar with built-in notifications so that the manager can notify the news of subordinates - the possibility of setting and controlling tasks - the ability to attach files to a task - communication within a task - Readiness of the task and its priorities - generating reports for downloading - Depending on the specifics and size of the business, you may need many more opportunities. - Creation of the CRM system that will help automate the work of the company and bring the business to a new level will require significant financial and time costs. However, the result is payback in a relatively short time - statistics show that the introduction of CRM improves sales efficiency up dramatically. You can also see our case study about building a CRM system for a consulting company here: Thank you for taking your time to read this article, Vlad Manin and Flexi IT .

How to build a website like Air BnB

Before you start working on the clone of the Airbnb site, you need to understand why it is so popular and why you like it. According to our experience,  It is much more effective not to clone the site but use its principles. Take the most popular elements, analyze business model and adapt to yourself. The design style is closely connected with a target audience.     Airbnb is travelers oriented website and people who love to travel are easily inspired by beautiful images of their potential destinations. The Airbnb homepage immediately slaps you in the face with amazing travel imagery \ It designed with a clean UX. Modern, flat buttons are used throughout, and all site elements are balanced with plenty of white space. This modern look is likely to appeal to the young. On the previous version of the website\ homepage actually, uses video of happy travelers in lovely destinations enjoying their home away from home. It was also a good solution, but as I see founders seek to the simplicity, that is why on the new version we don’t  see this video.  The Airbnb designed with business goals in mind.  While the image-heavy design is visually pleasing, it wasn’t designed to simply look pretty. There are two main objectives of the site: 1) to get visitors to look for rentals, and 2) to get new listings.  The user is not overwhelmed with a bunch of text they are not going to read.(For  example, you don’t  see a blog page here,  which is usually created by website owners  for SEO ranking)  This site gets visitors right where they want to go. So the website promotes activity and action.  They show places through activities:  football playing,  photography,  cooking,  guitar playing etc.   Pay attention to the words:  meet, walk, enjoy, learn. All of them characterize what you will do in this place.  All these facts describe business model.   Air BnB is also a good example of a well-structured project.The website owners don’t  put here community, FAQ etc. But If you want something like this you can go to the SMM  portals like Facebook or Quora and write your question.   What you should understand,  they build the community the outside of the website.   When you actually start searching for a place, the Airbnb user-experience can’t be beaten.( This is the most  popular  part  for “Airbnb like websites”).   After you pick your city, the search page displays a large city map on the right half of the screen with rental photos on the left.   All of the most pertinent information – price, location area, and the person renting the property – is displayed in large type so that it is easy to digest at a glance. The large full-size images make feel like you know exactly what you are getting into.